Claim your warranty

Need help with a product? Need to claim a warranty? We are here to help you. Please, contact us.

The warranty is not valid if:

The product has been used in conditions different from normal conditions
The product has not been operated as per the instructions provided in the manual
The product has been altered or repaired by non-authorized individuals by MTB

Important: Original and a copy of the Purchase ticket and Policy of Guarantee are required

México WTC, Col. Nápoles, CDMX
Mon - Fri: 9AM - 6PM

(55) 88 51 32 88 to 91
servicio@ilive.com.mx

If you want to claim a product guarantee or make a question about spares or servicing, please fill in the fields (*required fields):

*Name:

*Last Name:

*Product:

*Model:

Request about the product:

*E-mail:

*Contact Phone:

Cellphone:

Area:

*State:

*By clicking Send request, you accept our Privacy Police

México WTC, Col. Nápoles, CDMX
(55) 88 51 32 88 al 91
contacto@mtbshop.com.mx

Bogotá, Colombia
(55) 88 51 32 88 al 91
contacto@mtbshop.com.mx

San Diego CA / Hidalgo Texas
(55) 88 51 32 88 al 91
contacto@mtbshop.com.mx

Tsim Sha Tsui Kowloon
(55) 88 51 32 88 al 91
contacto@mtbshop.com.mx

contacto@mtbshop.com.mx (55) 88 51 32 88 to 91
México WTC, Col. Nápoles, CDMX